As frontliners, your staff needs to focus on providing excellent urgent care. They simply don’t have the time or resources to keep an eye on collecting payments from insurers for EMS services. If it is becoming increasingly challenging to chase after payments while coping with frequent rule changes, it may be time to outsource your EMS medical billing services.
If you are still unsure whether you need to have a medical billing company on board, here are five signs to watch out for:
EMS Billing and Insurance Claim Processing Is Taking Time Away From Patient Care
The primary focus of any healthcare provider is patient care and satisfaction. When your staff are overworked and stressed, they will not deliver excellent, quality care to patients.
If you notice that your facility is constantly handling EMS medical billing issues and chasing after patients more than providing healthcare, it may be the right time to bring in medical billing experts. While these professionals focus all of their attention on finding the best medical billing solutions to boost your revenue, you can devote all your time and energy to giving the best care your patients deserve.
Unable to Keep Up With an Increasing Number of Patient Billing Records
In many facilities, the staff has to spend an inordinate amount of time dealing with the large volume of patient records, resulting in billing and payment issues (in addition to disorganization and poor workflow).
Each provider also requires a different set of documentation and specific patient data when filing for claims. Having to manually manage countless files, records, and spreadsheets may cause duplications and errors. Any mistake, no matter how minor, can result in a denied claim.
Partnering with a reputable medical company means gaining access to advanced technology that will help streamline your operations and workflow, track claim status, and improve your first-pass rate.
Optimized search and retrieval tools can be seamlessly integrated into your existing office system. Existing documents, including billing-related paperwork, can be scanned and organized into a secure system and even accessed from mobile devices from anywhere in your facility.
Not Enough Staff Members to Manage EMS Billing and Insurance Claims
Claim processing is integral to the lifeblood of any facility, and having a shortage of staff who can handle EMS billing services will inevitably lead to a slowdown in the processing of your claims.
When you outsource medical billing, you are hiring experts who will take over your claims review process. These experts don’t treat billing as a side project but as the core function of their job, guaranteeing that each and every claim will undergo a thorough process using the best billing practices to minimize error and increase faster reimbursements.
The Cost of Maintaining an In-House EMS Medical Billing Department Is Too High
Staff turnarounds are often high, and constantly hiring and training new employees can be time-consuming and costly.
Outsourcing EMS billing services can lead to financial savings because it eliminates fixed expenses, such as monthly salaries, payroll taxes, benefits to full-time employees, as well as purchasing technology systems. You also save time and resources when it comes to recruiting, training, and managing staff by having a team of experts handling all your billing needs.
Lacking Resources or Expertise to Manage EMS Billing Effectively
Taking care of patients leaves little time for paperwork tasks that need to be accomplished each day. More importantly, healthcare providers are trained to provide patient care and not handle administrative tasks such as billing.
With just a few employees on staff, your billing department can be overwhelmed with all the paperwork that needs to be processed. As a result, you can encounter data errors, denied claims, and delayed reimbursements.
The best EMS billing services provider is firmly rooted in and informed by the medical field. These experts are always in tune with what facilities need and provide their services in an efficient, intuitive, and comprehensive manner. In addition to experience, they have the flexibility to keep up with the latest industry trends and technologies.
Partnering with a medical billing and coding company will help simplify the overwhelming tasks for your facility, staff, and patients. The skills and experience of their team, coupled with advanced EMS billing software and processes, will take care of medical billing and coding while also staying in compliance with relevant privacy regulations. Your staff can then manage larger document loads, and patients appreciate the easy and rapid access to their records.
Let Coronis Maximize Your EMS Billing Efficiency
Coronis Health has extensive experience in the industry, specializing in the reimbursement and billing arena. Our team is made up of certified coders and industry veterans with expertise in cutting-edge billing technology, so you can be confident in knowing that we can provide the best EMS billing solutions and that your business is in the best of hands.
From customized monthly reports to certified coding services, we have the top-notch experience and technology to optimize EMS billing collections for providers, including fire EMS, private ambulance facilities, volunteer squads, and hospital-based ambulance systems. To learn more about how outsourcing your EMS billing services can help you collect more, improve the profitability of your facility, and focus on patient care, contact Coronis Health to request your free financial checkup.