Hawai‘i Pathologists’ Laboratory’s (HPL)

This case study details how Coronis Health transformed Hawai‘i Pathologists’ Laboratory’s (HPL) operations, leading to significant cost savings and improved practice management.

HPL previously managed billing in-house with inefficient technology and external partners. This led to:

Ineffective Operations: Outdated technology and internal mismanagement hampered efficiency.

Lack of Transparency: Communication and financial analysis were lacking amongst staff and physicians.

Unprofitable Business Lines: Unidentified, unprofitable business lines drained resources.

Coronis Health implemented a multi-phase approach:

Comprehensive Review: Coronis Health assessed HPL’s current operations and identified areas for improvement.

RCM Outsourcing: HPL outsourced billing and collections to Coronis Health for streamlined management.

Practice Management Consulting: Coronis Health’s president became HPL’s consulting practice manager, focusing on:

• • Operational Revamp: Optimizing workflows and processes within HPL.
  • Transparency Restoration: Reestablishing open communication and financial analysis.
  • Financial Refocus: Prioritizing regular financial distribution and analysis.
  • Compliance Improvement: Implementing and communicating compliance policies.

The collaboration between Coronis Health and HPL yielded outstanding results:

Annual Savings: HPL achieved $300,000 in annual savings through streamlined operations and eliminating unprofitable business lines.

Improved Efficiency: Streamlined billing and collections processes led to increased efficiency.

Enhanced Transparency: Reestablished communication and financial analysis fostered greater trust.

Stronger Compliance: Improved compliance policies and communication mitigated risks.