Licasa, Inc.
Overview
This case study explores how Coronis Health rebuilt a strained revenue cycle into a high performing system—reducing burden and accelerating results.
The Challenge: Rebuild what others left behind
Licasa wasn’t just dealing with delays—it was man aging dysfunction. Prior authorizations stalled.
Denials climbed. Approvals lagged. The prior vendor rotated among inexperienced staff, communicated poorly and lacked accountability. Revenue slowed.
Therapists spent more time chasing paperwork than treating patients while leadership was left managing the fallout.
To bring order to the chaos—with faster decisions, fewer denials and clearer communication—Licasa turned to Coronis Health.
The Coronis Health approach: Rebuild with purpose. Deliver with clarity.
Coronis Health brought in a behavioral health RCM specialty team with a clear plan.
The goal was simple: replace a patchwork system with one built to move—and built to last—delivering faster prior authorizations, fewer denials and more predictable payments. From initial discovery through onboarding, every step was collaborative, transparent and grounded in partnership. Even when a short utilization review setup delay surfaced, it was quickly resolved—keeping momentum and driving early wins.
Coronis Health didn’t just handle the work—it owned it. From verification of benefits, utilization review, claims follow-up and payment posting, every part of the behavioral health revenue cycle was covered end to end. Communication shifted from passive to proactive, giving teams visibility and direction. And with true process clarity in place, both patient care and payment timelines ran more smoothly—finally.
Long-term value: Clarity that drives care forward
With stronger discipline around verifications and prior authorizations, Licasa didn’t just resolve denials—it has built a revenue cycle that runs clean. Payments are more predictable. Day-to day pressure is lower. And with fewer delays at the start of care, clients stay in treatment longer— and relapse less. By replacing uncertainty with a repeatable process, Licasa gained something deeper: confidence in its system, trust in its team and space to focus on the people it serves.
Since partnering with Coronis Health:
• 300% increase in receivables collected
• Up to 80% growth in weekly revenue
• Up to 100% faster prior authorizations processed
• Near-zero denials across all levels of care