Coronis Health, Physician
Best Practices for Patient Collections
The patient is contacted by email prior to their follow-up appointment to inform them they have a balance; this should be collected in the office.
- 2 statements are sent to the patient.
- Email is sent as a final attempt.
- If the balance is over $1,000, a call is placed as a final attempt.
- Send client for approval.
- Approved accounts are forwarded to the collection agency.