Melissa Rivas – Account Manager
Melissa has 11 years of experience in the healthcare industry and has serviced many clients in the Greater Los Angeles area. She started off working for a small non-profit company helping hospitalized patients get qualified for insurance coverage. It was 8 years ago that Melissa was introduced to the LA market. Insurance reimbursements have continued to change over the past few years, and she understands the different creative business models that are needed for private practice physicians.
Melissa has worked directly with many physicians, staff, and patients, and understands that personable consistent and concise communication is needed for both the patient and provider to feel they are getting the high-quality service they pay for. Melissa has extensive knowledge in Rheumatology, Internal Medicine, Mental Health, Concierge Billing, and Split-Network Participation models. She is currently completing her CPC certification with AAPC.