As soon as the microphone opened for Q&A at a conference I recently attended in New York City, a physician in the audience began his question with, “As a front-line physician.” Another asked from the perspective of someone “in the trenches.” And a third wondered how to provide medical care when we are getting “bombarded by mandates.”
As I speak to physicians across the country, I am increasingly jarred by these military metaphors. Such phrases permeate the language used by medical professionals everywhere. Terms drawn from war corrode the foundation of patient care and produce a victim mentality in physicians and staff, inhibiting improvement and change.
Read the article: Forbes