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Training Videos

October 8, 2013

Credentialing

Description:

Updated several times per year, This session provides attendees with an understanding of the most common forms used in the initial provider credentialing and recredentialing processes. Available individually or as part of our CHC Training Subscription.  From a reimbursement perspective, credentialing is one of the most important processes a health center can perform. Without properly completing this process, revenue is at risk. Unfortunately credentialing is also the process that is replete with potential pitfalls and omissions which will delay needed reimbursement. 

This video is a component of our CHC Training Subscription that includes access to live training as well as access to the entire recorded video library at a significant discount.

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ICD 10 Transition Impact Analysis

Description:

ICD-10 Transition One: CMS has said “Making the transition to ICD-10 is not optional.” Many CHCs have heard of ICD-10 and thought of planning but procrastination reigns supreme. Find out exactly what you need to know now. Available individually or as part of our CHC Training Subscription. Getting there won’t happen by waving a magic wand. Careful planning and consideration throughout the entirety of your CHC is necessary to address all impacted work processes. Fully engaged, careful, and thorough leadership will be required to successfully implement this huge change.

This video is a component of our CHC Training Subscription that includes access to live training as well as access to the entire recorded video library at a significant discount.

Register for this course


Front Desk and the CHC Revenue Cycle

Description:

Ever struggled finding and retaining the person with the right skills, attitude and training to work the front desk of your health center? As you’ll see, these entry-level staff may be some of the most important people to attract and keep! Available individually or as part of our CHC Training Subscription. Ever heard from billing operations that the front desk is responsible for much of the trouble they have getting claims paid? Do you fully understand what tasks should be accomplished when and with what frequency? Watch this presentation to learn how this mission-critical business function makes or breaks your operation and even optimizes or cripples your revenue cycle.

This video is a component of our CHC Training Subscription that includes access to live training as well as access to the entire recorded video library at a significant discount.

Register for this course


Intermediate Coding

Description:

The FQHC Intermediate Coding Training course will finally answer your documentation questions. Attendees will be able to understand common Medicare denials resulting for improper coding and reimbursement restrictions due to errors in coding selection. Available individually or as part of our CHC Training Subscription. Was this visit a level 3 or 4? Is this really a consult or just a visit? What need to be in the record to ensure the code chosen is substantiated? Understanding what an auditor is looking for will enable the provider to finally have confidence in their E & M documentation and ICD Code selection. Providers and billers together learn why coding and documentation are important to the organization with real FQHC notes used in the discussion.

This video is a component of our CHC Training Subscription that includes access to live training as well as access to the entire recorded video library at a significant discount.

Register for this course


FQHC Behavioral Health

Description:

Everyone talks about documentation for E&M services but what documentation is required for behavioral health codes? Viewers will be provided with a mental health audit tool for some of the more commonly used CPT codes. Available individually or as part of our CHC Training Subscription. Can all the codes be utilized by all Behavioral Health Providers? What happens when a non-core provider sees a Medicare patient? Learn what CMS and Specialty Societies recommend from a documentation standpoint. What revenue codes are reported for mental health services and when should they not be used? How can you measure your compliance risk and revenue opportunities?

This video is a component of our CHC Training Subscription that includes access to live training as well as access to the entire recorded video library at a significant discount.

Register for this course


FQHC OBGYN Billing

Description:

Attend this session and empower your CHC to maximize coding/billing for antepartum and contraceptive care. Educate your team with an understanding of why office based diagnostics, and not surgical offerings, afford most optimal reimbursement. Listen to this program and be able to explain to your doctors and your CEO how to achieve optimal compensation for these key CHC providers. Available individually or as part of our CHC Training Subscription. Questioning how to best maximize your OB-GYN reimbursement? Confused whether to bill global obstetrical care vs. encounter rate? Concerned about potential compliance issues at your CHC in relation to OB/GYN billing and reimbursement? Are you optimizing the OB-GYN salary expense to capitalize on office and facility based surgical services?

This video is a component of our CHC Training Subscription that includes access to live training as well as access to the entire recorded video library at a significant discount.

Register for this course


Benchmarking Key Performance Indicators

Description:

This session provides attendees with an understanding of the most important billing benchmarks and how to calculate at their FQHC. Available individually or as part of our CHC Training Subscription. From Days in A/R to Net A/R, to billing staff performance, attendees will have real, FQHC specific answers to their questions relating to best billing practices.

This video is a component of our CHC Training Subscription that includes access to live training as well as access to the entire recorded video library at a significant discount.

Register for this course


Intro to FQHC Dental Coding

Description:

New for Fall 2012. This 90-minute presentation deals with dental coding in the FQHC setting, starting with the coding basics and building to common and complex scenarios. Available individually or as part of our CHC Training Subscription. Covering terminology, coding examples, common reasons for claim nonpayment and an overview of the billing process, this presentation is a must for dental providers and support staff.

This video is a component of our CHC Training Subscription that includes access to live training as well as access to the entire recorded video library at a significant discount.

Register for this course


FQHC Medicare Billing The Basics

Description:

New for Fall 2012. What is an encounter rate? How is it calculated? Can you define “core provider” status? When are you paid for a medical and a mental health service for the same patient on the same date of service? Get answers to these and many other questions during this presentation. Available individually or as part of our CHC Training Subscription. Plus, learn why Medicare Advantage and managed Medicaid programs could be financially damaging to you.

This video is a component of our CHC Training Subscription that includes access to live training as well as access to the entire recorded video library at a significant discount.

Register for this course


CHC Coding Training (3 Video Series)

Description:

This three part CHC Coding series offers the following in-depth information in three seperate video sessions. Available individually as a 3 video set or as part of our CHC Training Subscription. Part I offers an overview of E&M coding, CHC-specific reimbursement considerations and revenue opportunities. Parts II and III offer in-depth coverage of the coding algorithms, 95 vs. 97 guidelines, documentation requirements, modifier usage and medical necessity. Each 90-minute presentation builds on the preceding one to offer a comprehensive understanding of coding and how CHC reimbursement can be affected.

This video is a component of our CHC Training Subscription that includes access to live training as well as access to the entire recorded video library at a significant discount.

Register for this course


Health Care Reform CHC Revenue Cycle

Description:

With the passage and presidential signing of the landmark Health Care Reform Law, changes will occur both now and at various points in the next few years. While it’s unclear as to how the government will implement some features, vast changes are undoubtedly on the way. Do you know what they are and how your CHC will be affected? How can you prepare the organization for the transition? Available individually or as part of our CHC Training Subscription. Gain an understanding of the new law, existing payer mix and proposed changes, training needs, revenue opportunities, insurance exchanges and how to ensure your CHC is ready for the biggest change to healthcare in over 20 years.

This video is a component of our CHC Training Subscription that includes access to live training as well as access to the entire recorded video library at a significant discount.

Register for this course


Optimizing the Billing Process Expectations Benchmarks

Description:

What does it cost you to get paid? What is your blended encounter rate? How many billing full-time equivalents (FTEs) really work on your billing process, and what should your total expense be as a percentage of payments? (Most CHCs are staffed at nearly twice the necessary level.) Are your days of accounts receivable (DAR) less than 50 days — and if not, why not? Watch this presentation to learn how to go from good to great performance. Available individually or as part of our CHC Training Subscription.

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CHC Compliance 101

Description:

Organizations around the country approach CHC compliance differently. Some CHCs have a full-time compliance department staffed with employees certified in various disciplines. Others devote far fewer resources to this critical area. Available individually or as part of our CHC Training Subscription. tWith the complexity of the CHC revenue cycle, changes mandated by health care reform and renewed interest in cutting health care costs by reducing fraud and abuse, this presentation is a must for administrators today. From the OIG Workplan to Medicare billing changes to RAC audits and exclusion databases, it’s a terrific refresher for those who are in the compliance arena and a strong introduction to areas of concern for those who are not.

This video is a component of our CHC Training Subscription that includes access to live training as well as access to the entire recorded video library at a significant discount.

Register for this course


ICD 10 What to Expect

Description:

ICD-10 will be the most significant change to medical coding and reimbursement in recent history. Watch this presentation to learn about the differences between ICD-10 and ICD-9, timeline for implementation, training needs throughout the health center and making a plan to get the organization ready for this impending conversion. Available individually or as part of our CHC Training Subscription.

This video is a component of our CHC Training Subscription that includes access to live training as well as access to the entire recorded video library at a significant discount.

Register for this course


Updated – CEO Top 10 Questions

Description:

Too burdened with BOD, grant requests and senior management hiring issues to learn whether you’re leading a fiscal champion or drain? Discover the key questions to ask and the benchmarks to which staff should perform. Become insightful and knowledgeable in an arena most non-financial C-level staff dread. Available individually or as part of our CHC Training Subscription.

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