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TexLA Telehealth Resource Center & Payor Updates

March 27, 2020

We spoke with the TexLa Telehealth Resource Center, this morning.  Denae Hebert who is the Healthcare Innovator Manager for TexLa, provided us a few resources that I found would be very beneficial to you.  In addition resources from Humana, UHC and Medicaid.  


Consent Forms

You want to do your due diligence to obtain a consent form on file for telehealth; however, if you are unable to obtain consent form, get verbal consent and obtain written consent at a later date.





  • In a case where you are unable to do a video visit, you are able to do a phone visit. You need to document why a video was unable to be used.
    • This will be paid at an office visit level.


Approved CPT codes for Medicaid: 3/24/20


Payor updates from memo sent on 3/23/20




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