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Patient Experience Blog posts

October 3, 2019
by Simon Hughes

Physician re-entry remains ‘expensive and time-consuming’

Physicians’ path to re-entry after a prolonged break from practicing hasn’t gotten much smoother amid a growing workforce shortage in primary care, according to an article from Kaiser Health News.

October 3, 2019
by Simon Hughes

Report outlines the business perils of long patient wait times

Wait times are costly for physicians.

October 1, 2019
by Simon Hughes

Tips for managing your practice’s reputation on physician review sites

The internet giveth and the internet taketh. On one hand, the benefits of access, convenience, and the broad exposure of a strong online presence cannot be overstated. Everything from attracting and retaining new patients, to the ease of patient communications and booking appointments make it necessary for any modern medical practice to embrace life on […]

October 1, 2019
by Simon Hughes

Does your medical practice have workflow issues?

Simply put, a workflow is the pattern and amount of work that comes in and goes out from your office and staff. The key to a good flow is to eliminate those tiny sources of inefficiency, such as inconsistent medical billing or collections, before they begin to inconvenience patients, disrupt your practice, and hinder profitability.

October 1, 2019
by Simon Hughes

5 Common Medical Billing Errors

Medical offices are often fast-paced environments where common, even simple, mistakes can and do occur. Sometimes, the staff is so focused on delivering gold standard patient care your practice is known for that these types of errors happen. Unfortunately, failure to follow practice and hospital medical billing guidelines can significantly and negatively affect your bottom […]