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patient collections Blog posts

January 15, 2020
by Simon Hughes

Evaluating practice performance – start with the numbers

 

December 11, 2019
by Simon Hughes

EHR can boost collection results

The use of EHR systems for the healthcare industry is pivotal and one of the biggest investments for a practice to have. The article below discusses how EHR systems can boost collection results by easing the process of the revenue cycle. More modern EHR systems have the ability to handle most aspects of the front […]

October 22, 2019
by Simon Hughes

How to ease the sting of patient collections

Collecting overdue payment from patients is not easy. And if you’ve developed good doctor-patient relationships, it can be even more difficult, especially when unexpected charges or more-expensive-than-expected ones put them in a financial bind.

October 22, 2019
by Simon Hughes

How to handle medical billing patient phone calls

Medical billers must have a comprehensive knowledge of various aspects of physician practice management. They must know billing and coding as well as explain the costs of medical treatment to a patient in person. They must also know Medicare/Medicaid regulations, HIPAA, and other complex state/federal guidelines, insurance requirements, and more.

October 4, 2019
by Simon Hughes

3 steps to simplify patient payments

These days, it is both easier and more difficult for patients to pay their medical bills.

October 4, 2019
by Simon Hughes

Beyond appointment reminders

Many practices use an automated system for sending appointment reminders. You’re already paying for the service and the call, so why not maximize its value to your practice? Here’s some small changes to your appointment reminders that can yield big results.

October 3, 2019
by Simon Hughes

Efficiency in collecting patient liabilities

HIPAA AND THE TCPA Did you know that the Telephone Consumer Protection Act (TCPA) and HIPAA go hand in hand?

October 3, 2019
by Simon Hughes

For physician practices, the pressure’s on to offer patients same-day appointments

It might not be easy to implement, but some physician practices are guaranteeing patients same-day appointments in order to compete with a growing number of retail clinics, urgent care clinics and telemedicine services.

October 3, 2019
by Simon Hughes

How do you stack up? The cost & quality equation

Have you Googled your practice or providers lately? Chances are your patients have, and when they did, they were likely inundated with cost and quality ratings to aid them in their decision making as healthcare consumers. Going forward, information and reputation management are an increasingly important part of the job. What’s out there? What does […]

October 3, 2019
by Simon Hughes

Physician re-entry remains ‘expensive and time-consuming’

Physicians’ path to re-entry after a prolonged break from practicing hasn’t gotten much smoother amid a growing workforce shortage in primary care, according to an article from Kaiser Health News.