patient accounts Blog posts
3 steps to simplify patient payments
These days, it is both easier and more difficult for patients to pay their medical bills.
Patient portals: Build them well and they will come
Let’s face it, there will always be a segment of your patient population that just isn’t interested in using a patient portal. But with so much of life now conducted online, the good news is that robust design and usefulness will engage most patients.
Swelling demand from patients for online access
More than half of people with chronic conditions say the ability to get their electronic medical records online outweighs the potential privacy risks, according to a new survey by Accenture.
How to properly handle medical billing patient phone calls
Medical billers must have a comprehensive knowledge of various aspects of physician practice management. They must know billing and coding as well as explain the costs of medical treatment to a patient in person. They must also know Medicare/Medicaid regulations, HIPAA, and other complex state/federal guidelines, insurance requirements, and more.
Preparing practices for the future of value-based care
Are you prepared for the value-based health care model? It’s already here but it’s still 2-3 years away from being fully implemented, so now is the time to get prepared so that your practice and your staff are ahead of the game and ready to maximize profitability and sustain growth.
