parent portal Blog posts
October 3, 2019
Patient portals: Build them well and they will come
Let’s face it, there will always be a segment of your patient population that just isn’t interested in using a patient portal. But with so much of life now conducted online, the good news is that robust design and usefulness will engage most patients.
May 29, 2019
Customer service satisfaction related to insurance
For healthcare providers, customer service is a key business driver for referrals and client acquisition. Groups need to focus on customer service at all touch points with the client from initial experience to the service provided and payment. Pediatric behavioral health is no different. Collecting the patient portion for services provided is often a big […]