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Insurance services Blog posts

July 10, 2019
by Simon Hughes

Best Practices To Addressing Patient Responsibility

 

May 29, 2019
by Simon Hughes

Customer service satisfaction related to insurance

For healthcare providers, customer service is a key business driver for referrals and client acquisition.  Groups need to focus on customer service at all touch points with the client from initial experience to the service provided and payment. Pediatric behavioral health is no different. Collecting the patient portion for services provided is often a big […]