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communication Blog posts

July 11, 2019
by Simon Hughes

Key items to include in your patient financial policy

A patient financial policy is a crucial step in the patient revenue cycle. It is an opportunity for a practice to communicate their financial expectations to the patient as well as document the patient’s understanding. 

December 10, 2018
by Simon Hughes

How to reduce communication risks within your practice

Safety, confidentiality, technology. For physicians, managing risk goes beyond making sound clinical decisions. With all of these areas to monitor, communication plays a big role in risk management.