Wait times are costly for physicians.
Consider these facts from Vitals’ 9th annual Physician Wait Time Report, released today:
- 1 in 5 patients say they have switched doctors because of long wait times.
- 30% of patients have left a doctor appointment because of a long wait.
- There’s a direct correlation between the amount of time a patient waits and a doctor’s star rating on the Vitals’ web site.
The report, along with a related patient survey of 675 online respondents compiled this month, showed that 84% of people believe wait time is either “somewhat important” or “very important” to the overall patient experience at a doctor’s office.