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How Upgrading From An Amateur Biller Can Improve Behavioral Health Collections

June 8, 2022
Traditional third-party billing is dead. It’s the data-driven era. 

The stakes are high for inpatient and outpatient treatment facilities as the very nature of treatment undergoes some degree of change. As personal and professional lives shift under Covid-19, many facilities are reporting three- and four-fold increases in admissions. 

Working side-by-side with our clients during this pandemic, Coronis Health has maintained unprecedented levels of billing and collections to THE LAST PENNY.

We’re in it — to win it — together.

We go to battle every day. The tussle that has always existed between insurance carriers and treatment facilities has now become a battle royal: Insurance companies, of course, want to minimize payouts, while clinicians strive to deliver better care and improve outcomes. Coronis Health always wins.

We’re on your side. And we will win.

We’re aggressive, smart, armed with data, and we never, ever relent. We negotiate from a position of strength. We aggressively and expertly negotiate recoupment requests. Our goal is to dismiss the carrier’s attempts to claw back funds or significantly reduce them in many cases.

Facilities rely on Coronis Health to help them strategize with the insurance carrier to create workable, effective action plans aimed at removing any and all penalties that result in lost revenue as a result of “over-treating.” Industry expertise makes a difference. And that means more dollars for our partners. Our staff of seasoned professionals is ready to assist you.

Put Coronis Health To the Test: See How We Collected on A
$50K+ Claim

It’s been said that “Energy and persistence conquer all things.” In this case, it’s so true. 

It is not shocking that, after two full years, we were able to collect for our client. It’s our mission statement and our culture. In this case, a client simply was not getting paid on legitimate claims. Over $50,000 hung in the balance. Repeated communication simply was — well, ignored.  

We won’t be ignored. We brought in our attorneys to write demand letters and made calls at least twice weekly — for two full years! While others would have given up and dropped this claim into their cold case files, we simply wouldn’t stop. 

To be honest, we never imagined that the claim would stand unpaid for two years, but as with all claims, we’re in every battle for the long haul and for every penny owed, no matter how long it takes to collect. While we strive to settle all claims quickly, if it takes two days, two weeks, or two years — we’ll get your money. We’ll blast through the confusing changes and labyrinth of regulations. We don’t take “no,” “low” or “slow” for an answer.

So after two years, our client received their hard-earned payment. We closed the book on a claim that was first entered in 2018, one of the longest collections we’ve ever been involved with.

Our determination to bill and collect with accuracy and integrity, along with our technology and experienced staff, has made a difference for our clients – collecting every penny and doing it quickly and efficiently.

Why Coronis Health?

We are insurance industry insiders armed with data and in your corner. The tussle that has always existed between insurance carriers and treatment facilities has now become a battle royale. 

Insurance companies, of course, want to minimize payouts, while clinicians strive to deliver better care and improve outcomes.

We’re Aggressive. That’s what it takes. We negotiate from a position of strength. We aggressively and expertly negotiate recoupment requests. Our goal is to dismiss the carrier’s attempts to claw back funds or significantly reduce them.

We Collaborate with facilities to help them strategize with the insurance carrier to create workable, effective action plans aimed at removing any and all penalties that result in lost revenue as a result of “over-treating.” 

We’re Experts. Industry expertise makes a difference. And that means more dollars for our clients. Our staff of seasoned professionals is ready to assist you.

VOB MANAGERS

Available daily to advise your intake team on policies with vast knowledge and experience gained from years in the industry.

UR TEAM

Providing daily insight and training to ensure authorizations for the highest levels and most days.

CODING MANAGER

Weekly audits and directions ensure clean code submissions.

BILLING MANAGERS

Experience handling even the little nuances, whether it is billing admit to discharge or HCPC vs. Rev codes.

Coronis Health’s FINANCIAL ANALYSTS

Running your business with comprehensive reporting and deep data, we’ll provide analysis and individualized recommendations.

And of course, reporting. The lifeblood.

Good, solid reports that can assist managers in making better decisions. But it all starts with the data — along with the right tools to gather, analyze and utilize it. Do you have the expertise and technology required to run a billing and collections unit? For many managers, the answer is “no.”

That’s where we come in. Coronis Health can not only improve collection rates (we guarantee it!), but we can help you navigate the convulsive waters of the current billing environment. Good reporting means better decisions.

Schedule a free financial health assessment to find out how Coronis Health can find missing revenue and improve collections for your facility.

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