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Consumer-driven plans shift behaviors to cut costs

October 4, 2019

Members enrolled in consumer-driven health plans (CDHP) have a greater feeling of ownership over their healthcare and shift their health-related behaviors, which leads to lower costs, according to a new study from Cigna.

The Bloomfield, Conn.-based insurer has more than 2.6 million members enrolled in a CDHP, 50 percent of whom were more likely to complete a health risk assessment than members in traditional policies. And CDHP members who had a chronic condition were 41 percent more likely to use one of Cigna’s disease management programs.

Cigna’s study also found 75 percent of CDHP members signed up to access an online patient portal or mobile app. Plus, CDHP members are 82 percent more likely to use online tools to manage their coverage benefits and access cost, care quality and procedure information to choose highly-rated, cost-efficient providers.

Read more: FierceHealthPayer

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