Our Internal audit and compliance review exposed unrealized billable events that equated to over $200,000 in additional annual revenue. Poor billing and coding compliance put the department at risk equated to an additional $300,000 a year in lost revenue. In addition, outdated charges and contracted rates equated to approx. $325,000 per year in gross revenue. The days outstanding were at 140 days compared to our existing customer, which stands at 80 days. We provided SCHS’s field team members with training on documentation that assisted with bringing the claims management back into compliance and facilitated proper billing and coding. The lack of overall up-to-date ambulance industry expertise and leadership prompted the change to Coronis Health.